Salesforce Marketing Cloud all-round service

with your CRM campaigns

Our services

Concepts, creation for your CRM marketing

Salesforce Marketing Cloud Growth

Marketing cloud expertise for cross-channel communication

We have deep expertise in designing, implementing and optimizing cross-channel campaigns in Salesforce Marketing Cloud Engagement, Account Engagement, Marketing Cloud Growth & Advanced. We help you efficiently use or expand a modular, scalable platform for personalized automated communication.

Contact Publicare Marketing Communications

Hire Salesforce Marketing Cloud experts as needed

  • Salesforce Marketing Cloud Engagement, Account Engagement, Growth & Advanced
  • Personal advice
  • Quick feedback
  • Non-binding & fast
Portrait of Andreas Fetz
Andreas Fetz
Managing Director
Your Message
First name*
Last name*
Email address*
Company
Phone number
Your message to Publicare
By submitting, I agree with the Privacy Policy.
Thank you so much! We have received your request.
Something went wrong. Please try again.
blog

Digital marketing know-how in the Publicare blog

salesforce-marketing-cloud
All Categories

Salesforce Marketing Cloud Next: What you need to know about template creation

Salesforce Marketing Cloud Next, the new marketing automation solution built on the Salesforce Core platform, has been available since summer 2025. It features a completely revamped email editor. Those who have worked with the Marketing Cloud Engagement Content Builder will recognize many familiar elements, such as drag-and-drop functionality, flexible blocks, and familiar logic. However, much has changed beneath the surface. Without strategic planning, those who start creating templates will quickly encounter obstacles that are difficult to correct later on. Is investing in a custom-built Next template worthwhile, and what should you pay particular attention to?

salesforce-marketing-cloud
All Categories

Streamlining Salesforce Marketing Cloud: Delete Data Extensions and Efficiently Update Content

One of the biggest administrative challenges in Salesforce Marketing Cloud ) is the management of ever-growing inventories of data and assets. If complex data structures, automations and content assets (such as scripts, templates and images) are not regularly cleaned up, performance losses and operational inefficiencies are inevitable. This article highlights the limitations of the native delete function and data retention policy feature, presenting a complementary best-practice solution for housekeeping in 'Salesforce Marketing Cloud Engagement'

salesforce-marketing-cloud
All Categories

Salesforce Marketing Cloud Expert Knowledge

Multichannel digital marketing with Salesforce Marketing Cloud - Our certified Salesforce Marketing Cloud consultants regularly post about new Marketing Cloud features and releases, share their practical knowledge, user tips, tricks about Salesforce Marketing Cloud

salesforce-marketing-cloud
All Categories

Performance optimization in Salesforce Marketing Cloud: When complexity delays delivery

Complex email campaigns with a high degree of personalization place special demands on the architecture of Salesforce Marketing Cloud Engagement. In practice, a specific issue arises time and again: response times within the SFMC user interface slow down noticeably. After the campaign launches as scheduled, the actual delivery process gets off to a slow start.

salesforce-marketing-cloud
All Categories

What's “Next,” Salesforce? What to consider before running a new and old SFMC platform in parallel

The switch to the new marketing cloud world is tempting: With the Growth and Advanced editions, Salesforce promises deeper platform integration and comprehensive AI support. Existing customers of Marketing Cloud Engagement and Account Engagement should use old and new solutions in parallel and thus migrate very gently. While new channels such as WhatsApp attract, the technical maturity of established platforms and the mandatory Data 360 as a new core raise important questions. The change towards consumption billing also requires precise calculation. Find out which factors should be considered before deciding on parallel operation.

salesforce-marketing-cloud-account-engagement
All Categories

Salesforce Marketing Cloud Account Engagement Expert Knowledge

Marketing automation with Salesforce Marketing Cloud Account Engagement - Our certified Salesforce Marketing Cloud account engagement specialists regularly post here about new features and releases, share their practical knowledge, user tips and tricks about Salesforce Marketing Cloud Account Engagement

salesforce-marketing-cloud
All Categories

Salesforce Marketing Cloud - Why Einstein Engagement Scoring alone isn't enough

Learn everything about the benefits and limits of Einstein Engagement Scoring and when customized scoring models are beneficial.

salesforce-marketing-cloud-account-engagement
All Categories

More efficiency in B2B marketing and sales: Systematically develop lead qualification

This is how you overcome the challenges of lead qualification in B2B marketing. Checklist for a successful lead qualification strategy. Imagine: Your sales team works on a promising lead for weeks, only to find out at the end that the company doesn't even fit into your target customer profile.

salesforce-marketing-cloud
All Categories

Salesforce Marketing Cloud Release Highlights Winter '25

Salesforce has announced its Marketing Cloud release for winter 2025, which brings a number of interesting new features. We provide an overview of the most important highlights.

more services

Individual solutions for digital marketing

Digital Marketing Consulting

Creating future-proof marketing solutions

Strategic CRM and digital marketing advice for sustainable success: From analysis to system selection to implementation - we accompany you step by step on the way to an efficient and future-proof marketing strategy.

Multichannel Marketing Full Service

The strengths of each channel. The power of your campaign.

We help you plan, integrate data, optimize and monitor your cross-channel communication processes in order to send your messages in the right online and offline channel at the right time. In this way, you create a consistent brand experience and strengthen customer loyalty.

Lead Generation and Data Management

Generate strong leads. Use data intelligently.

We support you in strategically acquiring qualified leads and generating positive business outcomes with professional data management. From GDPR-compliant contact acquisition to intelligent automation and systematic data maintenance - we optimize your entire customer journey. Use your customer data as a strategic competitive advantage and increase the efficiency of your marketing and sales activities with tailor-made concepts that achieve measurable results.

Software Development

From idea to implementation: Smart digital solutions.

We develop software solutions that are tailored to the needs and requirements of our customers and offer an outstanding user experience. Whether web, desktop or mobile applications, backend systems or integrations with existing systems - we create digital business solutions that are reliable, scalable and future-proof.

Email Template Creation

Professional email templates that work

Get tailor-made, responsive email templates to perfectly promote your brand on all devices and ready for immediate use in your mailing system.

CRM Loyalty Consulting

Retain customers, strengthen brands

With tailor-made CRM loyalty management, you promote long-term customer relationships. Data-based loyalty programs are effective, lead to sustainable growth and greater brand loyalty.

Deliverability Services

Higher deliverability for successful email marketing

Optimize your email performance with improved deliverability. This allows you to achieve high inbox placement rates, fewer bounces, and better campaign success.

CRM Journey Management

Intelligent CRM journeys for maximum relevance

We design automated, personalized multi-channel campaigns that reach your customers at the right time - data-based, AI-supported and optimized along the entire customer journey.