digital marketing consulting

Strategic CRM marketing consulting for sustainable success

Publicare accompanies you step by step on the way to an efficient and future-proof digital marketing strategy, starting with a well-founded analysis of your current marketing processes all the way to the selection of suitable platforms and tools to successful implementation. Our consulting focuses on marketing technology system architecture as well as on the sustainable optimization of your marketing strategies, processes and measures. In targeted marketing automation audits, we identify potential for increasing efficiency, uncover weak points and create the basis for scalable, data-driven communication across all relevant touchpoints.

50+
Audits, evaluations and platform checks with expert consulting
Our services

Sustainable marketing starts with the right strategy

Our services in detail:
  • Use case definition

    for technical requirements and strategic use cases in marketing
  • Selection of appropriate marketing technologies
    System selection based on the existing IT system landscape and technical and strategic requirements — regardless of specific providers, always with a focus on the best solution for your company
  • Technical implementation and integration into existing systems
    We advise you on processes, tools and best practices to efficiently identify the right contacts.
  • Onboarding and change management
    Technical introduction and targeted training for your marketing teams to sustainably adapt internal processes and involve employees in change
  • Support and continuous optimization
    Flexible adjustment of your strategies and measures to market changes to ensure long-term success.
End-to-end consulting

Strategy first - then the technology

We support you in developing and implementing a customized digital CRM marketing strategy that is tailored precisely to your business goals and market requirements. With expert know-how, in-depth industry knowledge and an eye for current market trends, we analyse factors such as your positioning, unique selling points and customer requirements. Our end-to-end consulting covers the entire process from strategic planning to successful implementation. In this way, we identify growth opportunities and ensure an optimal marketing strategy for your business - from the initial idea to successful implementation.

Omnichannel marketing system selection

Tools are helpful - but it's your goals that matter

Choosing the right marketing technology for your digital marketing is crucial for the success of your campaigns. We help you navigate the multitude of options and recommend solutions that are ideally suited to your requirements and existing infrastructure.

In doing so, we attach particular importance to technology- and vendor-independent advice. Our goal is to work with you to identify the best solution that integrates seamlessly into your existing processes and meets your individual requirements. Through a comprehensive analysis of your current marketing processes and strategies, we identify potential for optimization and support you in selecting and implementing suitable tools. Our marketing automation audits help you evaluate and, if necessary, adapt existing systems to ensure an effective and efficient marketing strategy.

Marketing process consulting

Optimising marketing processes and strategies

Efficient processes are the backbone of successful marketing activities. We analyze your existing processes, identify optimization potential and implement proven practices to make your marketing measures more effective and cost-efficient.

Cloud Native
Serverless first, event-driven design, and agile development
Marketing process consulting

Are you using the full potential of your marketing automation?

Our audits provide you with information about the strengths and development opportunities of your automated marketing processes. Based on benchmarks and best practices, we identify optimization potential and evaluate the effectiveness of your current marketing activities to ensure that they are optimally aligned with your business goals. In doing so, we take into account both qualitative and quantitative data in order to be able to provide well-founded recommendations for improvements. Another part of our audits is evaluating the integration of your marketing automation platform with other systems such as CRM, service desk, online shop, CMS and databases. We identify potential weak points that could impair the efficiency of your marketing processes. We also review the use of your platform's existing features to ensure that you get the most out of your investment. After completing the audit, you will receive a report with actionable recommendations and a prioritized roadmap for implementation.

Technology expertise

Which tool goes with your requirements?

In a confusing market of technologies, platforms and tools, we maintain an overview, make objective recommendations and support our customers with selection, setup, and data and process integration. Our advantage: manufacturer independence and solid platform expertise since 2001.

Contact Publicare Marketing Communications

Let's talk about your marketing strategy!

  • Personal advice
  • Quick feedback
  • Non-binding & fast
Robert Harnischmacher
Managing Director and Founder
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Individual solutions for digital marketing

Multichannel Marketing Full Service

The strengths of each channel. The power of your campaign.

We help you plan, integrate data, optimize and monitor your cross-channel communication processes in order to send your messages in the right online and offline channel at the right time. In this way, you create a consistent brand experience and strengthen customer loyalty.

Lead Generation and Data Management

Generate strong leads. Use data intelligently.

We support you in strategically acquiring qualified leads and generating positive business outcomes with professional data management. From GDPR-compliant contact acquisition to intelligent automation and systematic data maintenance - we optimize your entire customer journey. Use your customer data as a strategic competitive advantage and increase the efficiency of your marketing and sales activities with tailor-made concepts that achieve measurable results.

Software Development

From idea to implementation: Smart digital solutions.

We develop software solutions that are tailored to the needs and requirements of our customers and offer an outstanding user experience. Whether web, desktop or mobile applications, backend systems or integrations with existing systems - we create digital business solutions that are reliable, scalable and future-proof.

Email Template Creation

Professional email templates that work

Get tailor-made, responsive email templates to perfectly promote your brand on all devices and ready for immediate use in your mailing system.

CRM Loyalty Consulting

Retain customers, strengthen brands

With tailor-made CRM loyalty management, you promote long-term customer relationships. Data-based loyalty programs are effective, lead to sustainable growth and greater brand loyalty.

Deliverability Services

Higher deliverability for successful email marketing

Optimize your email performance with improved deliverability. This allows you to achieve high inbox placement rates, fewer bounces, and better campaign success.

CRM Journey Management

Intelligent CRM journeys for maximum relevance

We design automated, personalized multi-channel campaigns that reach your customers at the right time - data-based, AI-supported and optimized along the entire customer journey.